Privacy Policy
01 Introduction
WhatsUpMind ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our API services.
By accessing or using WhatsUpMind, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
02 Information We Collect
We collect the following types of information:
- Account Information: Name, email address, company name, and use case when you sign up for the waitlist or create an account.
- API Usage Data: Request logs, API call metadata, timestamps, and error codes associated with your API key.
- Device & Browser Data: IP address, browser type, operating system, and referring URLs collected automatically when you visit our website.
- Cookies & Analytics: We use cookies and similar technologies to understand website traffic and usage patterns. See our cookie consent preferences for more details.
03 How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our API services
- Process and manage your waitlist application
- Communicate with you about your account, updates, and service changes
- Monitor and analyze usage trends to improve our services
- Detect, prevent, and address security issues or abuse
- Comply with legal obligations
04 Message Data
WhatsUpMind acts as a bridge between your AI agents and the WhatsApp platform. We do not store the content of messages sent or received through our API beyond what is necessary for delivery and short-term logging.
Message metadata (timestamps, sender/recipient identifiers) may be retained for up to 30 days for debugging and abuse prevention purposes. Message content is not used for training, analytics, or any purpose beyond service delivery.
05 Data Sharing & Third Parties
We do not sell your personal information. We may share data with:
- Service Providers: Infrastructure, hosting, and analytics partners who process data on our behalf under strict contractual obligations.
- Legal Requirements: When required by law, regulation, or valid legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected users.
06 Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
07 Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Waitlist data is retained until you are granted access or request deletion. You may request deletion of your data at any time by contacting us.
08 Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Data portability (receive your data in a structured format)
- Withdraw consent for cookie tracking at any time
To exercise these rights, contact us at privacy@whatsupmind.com.
09 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of WhatsUpMind after changes constitutes acceptance of the revised policy.
10 Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@whatsupmind.com.